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Frequently Asked Questions

Limited Time Only!

100 Free Wristbands with Every Wristband Order*On all orders of 100 wristbands or more

Order Now

Ordering Process

  • What is the minimum quantity I can order?
    Unlike many of our competitors, RapidWristbands.com doesn’t have a minimum requirement for ordering and shipping wristbands. There is also no limitation on how many of each type of wristband must be ordered. Order as few as 1 wristband or as many as you need!
  • How much does each wristband cost?
    The price of your order will depend on the quantity you choose. Our Order Now page features a handy calculator that updates the cost of your order as you choose the style and customization options for each type of wristband. The larger the quantity of your order, the lower the cost per wristband. Depending on the quantity, some wristbands can be as low as $0.06 each!

    Visit our Price List for a breakdown of the cost of each type of wristband based on the quantity ordered. The more you order, the more you save!
  • Is there a fee for phrases on the inside of my wristband?
    If you select an interior message, it will be printed (unless requested otherwise) in a simple text font for an additional cost of $0.20 per band. The font size of a message may limit the amount of characters that will fit on the wristbands.
  • Is there a fee for each character in my wristband?
    No, the cost of each wristband includes a message of up to 24 characters on both the front and back of the exterior of the band. However, wristbands with 25 or more characters on the front or back of the exterior will be charged an additional $0.03 per band.

    If you select an interior message, it will be printed (unless requested otherwise) in a simple text font for an additional cost of $0.20 per band. The font size of a message may limit the amount of characters that will fit on the wristbands.
  • Can I change/upgrade my wristband(s) after I’ve placed my order?
    Once your order has been confirmed, the design aspects may be changed as long as the order hasn’t gone into production. If you need to change or upgrade your order, please call us at 1 (800) 523-8078.

    Please note that changes to the design after receiving your digital proof may affect our ability to deliver the bands by your originally requested date. Feel free to call us if you want more details on the adjusted delivery date!

Wristband Styles

  • Do your wristbands contain latex?
    No, all of our wristbands are made of 100% silicone and therefore are allergy-free, as they do not contain latex. We guarantee that all of our wristbands are 100% latex-free.
  • What are Color Coat wristbands?
    Color Coat wristbands are coated on the outside with color and the message is debossed, showing the inside color of the band as the text color. See our Picture Gallery for an example!
  • What are Embossed wristbands?
    Embossed wristbands use a special mold to create raised characters so that your phrase and artwork are three-dimensional. We offer two band styles that include embossed lettering: our Embossed wristbands feature 3D lettering in the same color as the wristband, and our Embossed Printed, which feature 3D lettering in a different color than the wristband. Because the fonts are raised, these choices can even have their messages printed in braille. Both can be customized and purchased on our Order Now page.
  • What are the most durable stlyes of wristbands?
    Our printed wristbands are a great choice for any occasion, but if you know that the wearers of your bands will be very active in them (sports, swimming, etc.), you may be interested in choosing a style that will be more durable. Ink injected wristbands are debossed and filled with ink, protecting the ink from fading and rubbing off. For very active lifestyles, we recommend the embossed (raised) or debossed (engraved) bands, as the message is not printed in ink and will last the lifetime of the band.
  • Can I print in more than one color of ink on my wristband?
    Printed bands will have the text and logo printed in one color only.

Shipping

  • How long does it take to ship after I place my order?
    We try our best to accommodate our customers with a variety of options for production and delivery times. Production typically takes 1-5 days once the order is placed, depending on the quantity ordered. Shipping varies from next-day to standard, which can take up to 6 days for domestic delivery after production is completed. With rushed production and next-day shipping, many orders can be delivered in as little as one day. The requested shipping date can be chosen on Step 6 of the Order Now page.

    You will receive the tracking number via email once a label has been printed.
  • Is my delivery date guaranteed?
    We do our very best to have your order delivered to you on your requested date but as there are many factors that can impact this date, we cannot guarantee the delivery date.

    If you need your wristbands for a special event, we recommend you request a delivery date a few days in advance of your event.

Design

  • Can I order braille wristbands?
    Yes, both our Embossed and Embossed Printed wristband styles have the availability to have their messages customized in braille thanks to the font being raised. Simply select braille as your font type! For readable braille, we recommend you use font size 25.
  • Can I order glow-in-the-dark wristbands?
    Yes, we have a variety of colored bands that glow in the dark! To see our selection, choose “Glow” in Step 3 of our Order Now page. The colors of these awesome bands will look pale in normal light due to the production process to make them glow. For best glow, please “charge” the bands by laying them in sunlight ahead of time.
  • Can I order wristbands in a color that is not listed or offered on your site?
    Yes! Custom colors are available for an additional charge with a minimum order of 200 wristbands. If you need a custom color, call us at 1 (800) 523-8078 or email us at support@rapidwristbands.com to place your order and have the desired Pantone or PMS color code for your bands/ink. (Custom color online ordering is coming soon!)
  • Will my wristband color be exactly as I see it in your website?
    You will receive the exact color that you order on our website but due to different computer monitor settings, the band color may be slightly different than your monitor’s color. If you have questions about a specific color or would like suggestions on how to best match a specific shade, please contact us via email at support@rapidwristbands.com or give us a call at 1 (800) 523-8078.
  • Can I order multiple colors and sizes of wristbands with the same phrase?
    Yes, multiple colors and sizes with the same phrase can be ordered quickly and easily on our Can I add my own logo or artwork to my wristbands?
    Yes! You can upload your own artwork in Step 4 on our Order Now page by selecting “Add artwork” and then “Upload your own.” We also have over 500,000 great pieces of clipart to choose from. If you’re having any issues with your logo upload, please call us at 1 (800) 523-8078.
  • Can I create marbleized/swirled or multi-colored wristbands?
    Yes! For a more unique wristband, choose marbleized Swirl or multi-color Segmented color options our Order Now page. Wristbands can be swirled or segmented using between 2 and 4 colors. If you need Swirl or Segmented wristbands in a color combination that isn’t offered on our Order Page, please call us at 1 (800) 523-8078 or email us to place your order.

    Please note that the darker colors in custom swirls may dominate the lighter shades. For example a black and orange swirl may look more black or gray than orange.

Checkout Process

  • Can I see a proof or sample before payment?
    Yes! The Order Now page features a proof of the front, back, and inside of your wristband that updates as you change the style, color, font, and message. Unlike many of our competitors, we also offer the option to have a digital proof in PDF format sent via email once your order is complete at no additional cost. To request this free digital proof, reply to the order receipt email within 1 hour of placing your order so that you can see and approve changes prior to production.
  • What should I expect if I request a free digital proof?
    We will send you your free digital proof as soon as we can. We will not start production until we have received a confirmation from you on your proof. Please note that delay of approval or changes to the design after receiving your digital proof may affect our ability to deliver the bands by your originally requested date. Changes to the design can be made simply by responding to the proof email with the desired changes or by calling us at 1 (800) 523-8078.
  • Are taxes and duties included on international orders?
    If you are ordering from a country outside the United States (U.S.), you are responsible for paying the taxes, duties, and customs fees for your order. Please note that there is an additional fee for international shipping.

Refunds/Discounts

  • What is your return policy?
    Customized orders cannot be returned, except in the event of defect. All returns or exchanges must be requested within 10 days of delivery.
  • Can I cancel my order?
    Once an order has been placed, it can only be cancelled if it hasn’t gone into production. Call us at 1 (800) 523-8078 as soon as possible.

    If you ordered blank (blank silicone or Tyvek wristbands), it may be cancelled at any time before it is shipped to you. If your order is customizable, it is not eligible for cancellation or returns once it has gone into production.
  • Do you offer a discount for schools/non-profit organizations?
    Our wristbands are priced competitively to offer the best deal possible. At this time we do not have any special discounts for schools or nonprofit organizations.